Airtel Nigeria Job Recruitment (3 Positions)

Airtel Nigeria Job Recruitment

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the following positions below:

1. Job Title: Products and Services SME Lead

Location: Lagos
Employment Type: Full-time

Job Purpose

  • The Products and Services SME will be responsible for maintaining and supporting all Products and Services applications, tools and utilities to support Airtel Nigeria IT Services.
  • This is an expert role with the responsibility for maintaining close collaboration with HQ-IT Products and Services Lead to ensure Airtel Nigeria delivers business results expected on Products and Services (Prepaid, Postpaid, Enterprise & VAS) domain.
  • The Products and Services SME reports to Business Systems Lead, Airtel Nigeria.

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Responsibilities and Accountabilities
The Products and Services SME is responsible for:

  • Delivering activities in line with Products and Services domain strategy and initiatives to support IT enablement to drive sales in Airtel Nigeria
  • Leading delivery of projects of applicable domain in Airtel Nigeria that attribute to the success of Airtel Nigeria business by collaborating with cross functional teams.
  • Promoting continuous improvement of processes and delivery of results within assigned domain.
  • Ensuring Business Value creation through simplifying application design, simplifying customer experience and efficient deliveries.
  • Optimizing Change requirement delivery for faster time to market and ensuring first time right efficiency.
  • Managing Timely Rollout of Projects
  • Ensuring appropriate Governance mechanisms for successful implementation of projects.
  • Delivering On-schedule, on-budget of IT solutions to facilitate commercial products delivery
  • Some travels may be required for this role since.

Qualifications, Skills & Knowledge

  • MSc / Bachelor’s degree in computer science, systems analysis or a related study.
  • 5 – 7 years of work experience on product and services design and delivery.
  • Experience working in multi-vendor managed service IT operating model.
  • Demonstrated experience in delivering project on relevant domain.
  • Experience in redesigning and simplifying the products, services and processes.
  • The Products and Services SME must have a deep understanding of VAS products and services
  • The Products and Services SME must have a good understanding of NCC rules and guidelines in the VAS space
  • The Products and Services SME must be able to guide the design and development of VAS products and services

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Sourcing Executive (Network Active)

Location: Lagos, Nigeria

Job Purpose

  • To monitor and manage the procurement of Network equipment and related materials and services at the right price, right quantity & quality from the most appropriate vendor at full cost of ownership to the benefit of Airtel to ensure good service delivery to its customers.

Key Accountabilities

  • Manage the processing of Network related contracts from project brief to contract completion in conjunction with the Legal department.
  • Manage the end to end Purchase Order process for procurement of goods and services within their area of responsibility in line with approved purchasing requests.
  • Manages vendor relationships in accordance with company guidelines, to support the realization of agreed procurement contracts & timelines for delivery.
  • Provide accurate information and guidance to managers and other staff in Support of the planning, budgeting and goal setting processes to establish procurement goals.
  • Manage price & contractual negotiations in line with favorable payment terms, statutory regulatory requirements, competitive pricing, quality assurance and delivery timelines favorable to the company.
  • Generation of required Procurement reports(spend & savings report, contract management report, Single source & emergency request report).
  • Manage sourcing process for recommending/identifying the most suitable vendors required for projects/tasks.
  • Provide payment support services.
  • Vendor Performance evaluation to ascertain vendor competence & capability.

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Skills & Knowledge

  • Bachelor’s in Engineering.
  • Minimum of 7 years Telecoms Procurement experience.
  • Proactive attitude towards meeting objectives.
  • Interpersonal skills.
  • Analytical skills.
  • Good Ethical attributes.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Voice Product Executive

Location: Lagos, Nigeria

Purpose of the Job (Brief)

  • The position is a key role within Nigeria to ensure that Airtel’s voice subscriber growth and revenue growth outpaces the competition.
  • The Role requires deep understanding of consumer behavior, social trends, technology changes, OTT services and trends, revenue generation, project management, solution design and integration and market / consumer requirements. It incorporates a combination of these perspectives to generate business opportunities.


  • Leverage data and market research to get insights into consumer behavior and preferences and drive future programs and promotions
  • Track usage pattern to devise growth strategies
  • Keep track of customer life-cycle and capabilities to drive ARPU growth
  • Provide customer behavioral analysis
  • Tracking the interaction between paid data and bonus data
  • Provide daily, weekly and monthly product/campaign performance reports and management report
  • Provide support to projects and manage technical development of products.
  • Document and train support teams
  • Determine the relationship between usage & retention and marketing campaigns
  • Determine the factors affecting usage and inactivity trend of voice customers
  • Environmental scanning and report on the relationship between the environmental / competitive activities and usage trend

Skills and Knowledge

  • Bachelor’s Degree in relevant field.
  • 2-3 years’ experience in a marketing position, with a focus on product data analysis.
  • Experience of Telecommunications Industry or FMCG marketing environment will be an added advantage
  • Able to operate in a performance driven organization
  • Affinity with and technical knowledge of the latest technologies and services used within the industry and affiliated industries
  • Excellent Data analysis and Excel skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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