New Private Medical Diagnostic Center Job Recruitment (4 Positions)

A new private Medical Diagnostic Center in the heart of Port Harcourt, Rivers State, seeks to employ a professional for the position below:

1. Customer Experience Officer

Location: Port Harcourt, Rivers

Job Description
Customer Relationship Management:

  • In consultation with the Management, implement an effective customer relationship management system to foster customer loyalty across all customer segments
  • Oversee the day to day customer operations to ensure delightful customer experience at all stages of the customer engagement in the Laboratory
  • Provide accurate information to patients to ensure proper preparation for investigations
  • Coordination with the internal teams to deliver seamless customer service

Marketing and Sales Support:

  • Provide marketing and sales support to the Business Development department as needed
  • Generate excitement about the centre and its offerings through web, social media, phone calls and personal interactions with appropriate health information contents
  • Contribute to business research and produce engaging collateral to deliver differentiating customer experience

Partner Relationship Management:

  • Assist the  Business Development team in establishing value for generating business partnerships
  • Oversee the day to day partner operations to ensure fruitful partner experience

Team Support:

  • Support in creating synergistic team environment across the organization with information gotten from clients
  • Liaise with the Medical Laboratory Scientists to understand their concerns and proactively communicate them to management for improved customer experience

Qualifications

  • Bachelor’s Degree in Medical Laboratory Science or any Health Profession.
  • 1 – 2 years experience in a similar role will be an advantage
  • Prior experience in the healthcare sector is an added advantage.

Skill Set:

  • Expert level written and verbal communication skills.
  • Attention to Detail.
  • Ability to work with minimal supervision
  • Empathy
  • Accuracy
  • Quick to learn
  • Computer Savvy Skills: Proficient in Microsoft office suite (Word, Excel and PowerPoint)
  • Internet savvy skills

Benefits

  • Remuneration is attractive
  • Pension available
  • Individual and family health Insurance available
  • Good work environment.

Application Closing Date
12pm, Monday, 27th September, 2021.

How to Apply
Interested and qualified candidates should send their Cover Letter with CV as PDF or Word document to: [email protected] using the Job Title as the subject of the mail.

Note: Interview holds few days after for shortlisted candidates.

2. Medical Laboratory Technician

Location: Port Harcourt, Rivers

Job Description

  • Collecting, preparing and/or testing samples.
  • Providing technical support.
  • Work with Medical Laboratory Scientists on investigations.

Qualifications

  • An approved technician training from a recognized institution.
  • Registration with the Medical Laboratory Council of Nigeria.
  • Valid Permit to Practice.

Skill Set:

  • Attention to details.
  • Organization.
  • Time management.

Benefits

  • Remuneration is attractive.
  • Pension available.
  • Individual and family health Insurance available.
  • Good work environment.

Application Closing Date
Monday, 27th September, 2021 at 12 PM.

How to Apply
Interested and qualified candidates should send their Cover Letters with CV as PDF or Word document to: [email protected] using the Job Title as the subject of the mail.

Note: Interview holds few days after for shortlisted candidates.

3. Accounts Manager (Female)

Location: Port Harcourt, Rivers

Job Description

  • Excellent knowledge of bank reconciliations, payment gateway reconciliation and recurring revenue
  • Accounting, Finance, Reporting & Internal Controls;
  • Overall accountability of Finance & Accounts function with specific focus on operational financial direction, reviewing and evaluating operating mechanism
  • Providing support to all departments and the management team and help in making financial decisions
  • Provide the organization with all financial requirements on a timely and accurate basis
  • Responsible for preparing and analysing financial reports.
  • Manage the working capital with clear mandate to reduce Accounts Receivables & reduce finance costs
  • Comply with all tax laws and ensure compliance
  • Reviewing and analysing Internal Audit observations and taking corrective actions
  • Setting and monitoring Finance and Accounting in line with organizational objectives with systems driven approach.
  • Control on operational costs and overheads
  • Ability to nurture and maintain healthy relationships with Banks and Financial Institutions.
  • Prepare timely monthly reports with analysis
  • Prepare timely annual accounts and ensure timely finalization of statutory/ external agenciesaudits
  • Forecasting the funding requirements, assess its impact on the Balance Sheet, Cash Flow, bank overdrafts limits, and proper cash and treasury management
  • Monitoring financial, statutory requirements and compliances as guided by regulatory bodies
  • Keeping all relevant records, archives, and legal / statutory documents
  • Any other task which may be assigned by the COO from time to time
  • Participate actively in management meetings and discussions on business strategy; Able to make presentations to the top management

Qualifications

  • A minimum of B.Sc in Accounting and other related discipline with not less than 5 years cognate management accounting experience
  • ICAN or ACCA Final is an added advantage
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
  • Management training or any other  relevant training would be an advantage.
  • Knowledge of accounting software is an advantage

Skill Set:

  • Attention to detail.
  • Strong organizational and time management skills.
  • Good Team player and smart.
  • Interpersonal relationship skills
  • Good communication skills.
  • Excellent problem-solving skills.
  • Ability to work to deadlines.

Benefits

  • Remuneration is attractive
  • Pension available
  • Individual and family health Insurance available
  • Good work environment.

Application Closing Date
12pm, Monday, 27th September, 2021.

How to Apply
Interested and qualified candidates should send their Cover Letter with CV as PDF or Word document to: [email protected] using the Job Title as the subject of the mail.

Note: Interview holds few days after for shortlisted candidates.

4. Medical Laboratory Scientist

Location: Port Harcourt, Rivers

Job Description

  • Performance of automated laboratory investigations.
  • Implementation of QMS.
  • Follow established quality control procedures for all tests including initiation of remedial actions.
  • Promote good public relations through productive and professional interaction with patients, physicians, and other staff.
  • Maintain a clean, safe and organized work area.
  • Perform other job-related duties as assigned by the  Laboratory Manager
  • Participate in proficiency testing events when requested to do so.

Qualifications

  • Bachelor’s Degree in Medical Laboratory Science with a current annual practising license.
  • Minimum of 8 years of post NYSC experience as a Medical Laboratory Scientist.
  • Experience in medical laboratory accreditation is an advantage.
  • Training on the 12 Essentials of Medical Laboratory Quality Management System is an advantage.
  • Training on Biosafety, HSE and any other relevant training is an advantage.
  • Hematology specialty is preferred.

Skill Set:

  • Effective data trending, document control, and technical bench skills.
  • Strong problem-solving, training, team building, and mentoring abilities.
  • Leadership and time management skills.
  • Excellent written and verbal communication skills.
  • Implementation of ISO 15189.

Benefits

  • Remuneration is attractive.
  • Pension available.
  • Individual and family health Insurance available.
  • Good work environment.

Application Closing Date
Monday, 27th September, 2021 at 12 PM.

How to Apply
Interested and qualified candidates should send their Cover Letters with CV as PDF or Word document to: [email protected] using the Job Title as the subject of the mail.

Note: Interview holds few days after for shortlisted candidates.

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